Shipping Policy
Shipping & Delivery Policy
Order Processing
All orders are processed and dispatched within 1-2 business days (Monday to Saturday). Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery Time
Estimated delivery times:
- Metro Cities: 2–5 business days
- Non-Metro Cities: 4–8 business days
- Remote Areas: 6–10 business days
Delivery timelines may vary due to courier delays, festivals, weather conditions, or other external factors.
Shipping Partners
We ship orders through trusted courier companies such as:
- Delhivery
- Bluedart
- DTDC
- Xpressbees
Shipping Charges
Shipping charges (if applicable) are displayed on the checkout page before order confirmation.
Order Tracking
Once your order is shipped, you will receive a tracking link via SMS or email. You may track your shipment until it reaches you.
Damaged or Missing Items
If your product arrives damaged, defective, or with missing accessories, please contact us within 24–48 hours of delivery with photos or video evidence.
Incorrect Address
If the order is returned due to an incorrect or incomplete address provided by the customer, reshipping charges may apply.
Contact for Shipping Support
Email: contact@dexterventures.in
Phone: 9625983399