Welcome to GuitarWorld.co.in, operated by Dexter Ventures Pvt Ltd (“Company”, “we”, “our”, “us”). We are committed to protecting your personal information and your right to privacy.

1. Information We Collect

We collect the following types of information:

A. Personal Information

  • Name
  • Email Address
  • Mobile Number
  • Billing & Shipping Address
  • Payment Information (processed securely via payment gateways; we do not store card details)

B. Automatically Collected Information

  • IP Address
  • Browser Type
  • Device Information
  • Pages visited & site activity (via cookies, analytics)

C. Cookies & Tracking Technologies

We use cookies to improve website performance, user experience, and display relevant ads.

2. How We Use Your Information

We use your information for:

  • Processing and fulfilling orders
  • Shipping and delivery updates
  • Customer support and communication
  • Payment verification & fraud prevention
  • Improving website performance and personalizing experience
  • Marketing emails/SMS (you can opt-out anytime)

3. Sharing Your Information

We DO NOT sell your data. We share your information only with:

  • Logistics partners (for shipping)
  • Payment gateways (for secure payments)
  • Service providers (SMS, email, analytics)
  • Law enforcement if required by law

4. Data Security

We implement strict security measures to protect your personal information, including encryption, firewalls, and secure servers.

5. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for marketing communication

7. Payment & Refund Information

  • We do not store complete credit/debit card details.
  • All payments are handled by secure, RBI-compliant payment gateways.
  • Refunds, returns & replacements follow our official Return & Refund Policy.

8. Children's Privacy

We do not knowingly collect information from children under the age of 13.

9. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.

10. Contact Us

Dexter Ventures Pvt Ltd
359, First Floor, Tarun Enclave,
Pitampura, New Delhi, 110034, India

Email: contact@dexterventures.in
Mobile: 9625983399

Last updated: February 3, 2026