Legal notice

Welcome to https://guitarworld.co.in/ (“Website”, “We”, “Us”, “Our”).
By accessing or using our Website, you agree to be bound by these Terms & Conditions.

1. Use of Website

  • You must be at least 18 years old to make purchases.
  • All content, products, and services are for personal, non-commercial use.

2. Product Information

  • We strive for accuracy but do not guarantee that descriptions, images, or specifications are error-free.
  • Colors may vary due to monitor differences.

3. Order Acceptance

  • Your order is an offer which we may accept or reject.
  • Acceptance occurs when we dispatch the order.

4. Pricing & Payments

  • Prices displayed include applicable taxes (unless otherwise stated).
  • We accept major payment methods as shown at checkout.

5. Intellectual Property

All content on the Website is owned by us and protected by applicable laws.

6. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from your use of the Website.

7. Governing Law

These Terms are governed by the laws of India. Any dispute shall be under the exclusive jurisdiction of courts in Ghaziabad, Uttar Pradesh.

2. Privacy Policy

Effective Date: May 2026
We at Guitar World respect your privacy and protect your personal information.

1. Information We Collect

  • Personal: Name, address, phone, email, payment details.
  • Technical: IP, device, browser, cookies.

2. Use of Information

We use your data to:

  • Process orders
  • Communicate updates
  • Improve Website performance
  • Prevent fraud

3. Sharing of Data

We may share information with:

  • Payment processors
  • Delivery partners
  • Legal authorities (if required)

4. Cookies

We use cookies to enhance your experience. You may disable cookies via browser settings.

5. Data Security

We implement reasonable safeguards but cannot guarantee absolute security.

6. Your Rights

You can:

  • Access your data
  • Request corrections
  • Ask for data deletion (subject to legal requirements)

7. Contact

Email: contact@guitarworld.co.in

3. Refund, Return & Replacement Policy

1. Replacement Shipping Cost

If you request a replacement, the shipping cost of sending the replacement product will be borne by the customer.

2. Refund Conditions

Refunds are provided only in cases where:

  • A replacement is not available, OR
  • The return request is approved and eligible as per our Return Policy.

Refunds (if applicable) are processed to the original payment method.

3. COD Security Deposit (Non-Refundable)

For all COD orders, a ₹200 security deposit is collected and non-refundable.

4. Partial Payment for Orders Above ₹5000 (Non-Refundable)

For orders above ₹5000, a ₹5000 partial payment is collected and non-refundable once the order is placed.

5. Refund Processing Time

Approved refunds will reflect in your original payment method within 5–7 business days.

6. No Refund Cases

Refunds will not be issued for:

  • Change of mind
  • Cancellation after shipping
  • Used or damaged items by the customer
  • Missing original packaging or accessories
  • COD Security Deposit (₹200)
  • Partial payment above ₹5000 (₹5000)

7. Contact for Support

Email: contact@dexterventures.in
Phone: 9625983399

4. Shipping Policy

1. Order Processing

  • Orders are processed within 1–3 business days.
  • Dispatch notifications with tracking details will be sent via email/SMS.

2. Shipping Charges

Shipping charges are calculated at checkout.

3. Delivery Time

Delivery timelines vary based on location. Estimated delivery is provided at checkout.

4. Delays

We are not responsible for carrier-related delays due to strikes, weather, or unforeseen events.

5. Cancellation Policy

1. Before Shipping

You may cancel your order before it is shipped.

2. After Shipping

Once shipped, cancellation is not possible. You may request a return after delivery as per the Return Policy.

3. Refund Timeline

Refund for cancelled orders (if eligible) will be processed within 5–7 business days.

6. Legal Disclaimer

The information provided on https://guitarworld.co.in/ is for general informational purposes only and is subject to change without notice.
We do not guarantee the accuracy, completeness, or reliability of any content on the Website. Use at your own risk.