Shipping policy
Order Processing
All orders are processed and dispatched within 24–48 hours on business days (Monday to Saturday). Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery Time
Estimated delivery timelines are as follows:
- Metro Cities: 2–5 business days
- Non-Metro Cities: 4–8 business days
- Remote or Interior Areas: 6–10 business days
Delivery times may vary due to courier delays, weather conditions, festivals, or other external factors.
Shipping Partners
We ship through trusted and reliable courier companies, including:
- Delhivery
- Bluedart
- DTDC
- Xpressbees
Shipping Charges
Shipping charges (if applicable) will be displayed at checkout before placing the order.
Order Tracking
Once your order is shipped, you will receive an SMS or email containing the tracking link. You can use this link to track your shipment in real-time.
Damaged or Missing Items
If your order arrives damaged, defective, or incomplete, please contact us within 24–48 hours of delivery with clear photos or video proof.
Incorrect Address
If the order is returned to us due to an incorrect or incomplete address provided by the customer, re-shipping charges may apply.
Contact for Shipping Support
Email: contact@dexterventures.in
Phone: 9625983399